Norman Richards, MD

Urology • 2 Locations

4.7 out of 5 –

SSM Health Dean Medical Group Specialty Services

1821 S. Stoughton Road Madison, WI 53716

608-294-6070

View location details

About Me

Reviews

Rating Breakdown

Reviews are measured on a scale of 1 to 5, with 5 being the best score.

Question Breakdown
4.7
Overall Experience
4.7
Listened Carefully
4.8
Explained Things Clearly
4.5
Knew Medical History
4.8
Involved in Care Decisions
4.8
Showed Courtesy & Respect

Patient Reviews

SSM Health only displays patient satisfaction data for providers included in our survey process and who have a minimum of 30 returned surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn more about our survey.

4.7 out of 5

58 ratings,

20 reviews

7/16/2026

Dr Richards and his staff, particularly Georgiana were very kind, caring, and thorough with everything. I did need to contact them after the procedure because I wasn't aware that there would be some discomfort afterwards, and they got back to me right away. I didn't have to wait at all. Everything went quickly and I felt safe.

7/9/2026

Very caring DR.

7/3/2026

Direct and to the point. That is good to me.

6/28/2026

He told me what I wanted to know and answered my questions.

5/14/2026

Definitely an expert in urology. Showed me all of my options for future treatments.