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SSM Health Medical Group

Melissa Karaffa, APRN-CNP Nurse Practitioner, Psychiatric Mental Health Nurse Practitioner in Centralia, IL

Melissa Karaffa, APRN-CNP Nurse Practitioner, Psychiatric Mental Health Nurse Practitioner in Centralia, IL
4.9 out of 5 – 

SSM Health Behavioral Health

444 N. Pleasant Ave. Centralia, IL 62801

About Me

Reviews

Rating Breakdown

Reviews are measured on a scale of 1 to 5, with 5 being the best score.

Question Breakdown

4.9
Overall Experience
5.0
Listened Carefully
5.0
Explained Things Clearly
4.9
Knew Medical History
5.0
Involved in Care Decisions
4.9
Showed Courtesy & Respect

Patient Reviews

SSM Health only displays patient satisfaction data for providers included in our survey process and who have a minimum of 30 returned surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn more about our survey.
4.9 out of 5
30 ratings,
11 reviews
6/22/2026
Very professional about her service
6/10/2026
I receive great care with Melissa.
4/30/2026
Been there every time I needed someone!
4/21/2026
Melissa Karaffa is great and pays very good attention to medical history and side effects before prescribing.
4/7/2026
She is really good at her job

Map & Directions

SSM Health Behavioral Health

444 N. Pleasant Ave.Centralia, IL 62801
Mon

8:00 am - 5:00 pm

Tue

8:00 am - 5:00 pm

Wed

8:00 am - 5:00 pm

Thu

8:00 am - 5:00 pm

Fri

8:00 am - 5:00 pm

Sat

Closed

Sun

Closed

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