Todd Connell, DPM Podiatry in Madison, WI

A-OK

Dr. Connell needs to hear what his patients have to say. I provided a detailed account of my history and what I was expecting. He let me know that he was the expert with his thirty years of experience. Where he failed is that his knowledge did not transfer to a provider who listened with care and compassion to what the patient had to say. Knowledge goes both way, and he came off as being rather pompous and arrogant. It was not helpful to be seen by him. I will look for somebody with more experience in knowing how to care for patients.

This was my second surgery in about a decade with Dr. Connell. I would highly recommend him in a very confident in the care I receive from him and his staff.

As stated in previous responses, I recommend d Dr Connell to anyone requiring a podiatrist.

Excellent physician

Just that he was wonderful. Spent time listening to my concerns and answered all of my questions patiently.

Excellent!

Really like the man and his practice!

Very good doctor knows his practice

Very good Doctor 👍

Explained situation previously. What should have been a routine procedure turned into something very traumatic.

Dismissing

Very happy with him for years

I highly recommend Dr. Connell!

Knowledgeable, friendly, answers questions with interest and pleasure to talk to

Professional and friendly

He was very nice and personable. I felt like he really wanted to get to the bottom of my problem. Also very knowledgeable and easily explained everything.

Very to the point.

Thank you

Excellent and caring Podiatrist.

Very good

Needs more personality

Great Dr. Always get good results.

He has a great sense of hummer and is often willing to share personal stories when they apply and help the patient to better understand the significance of the the treatment plan.

Unfortunately for this appointment I didn't receive an after visit summary hardcopy & the prescription for the antibiotic wasn't sent to the pharmacy.

A truly wonderful physician.

Very good experience

Great asset to SSM / Dean Health

He was great to talk to you.

Dr Connell has done an excellent job of caring for my foot for many years.

A good doctor

Does an outstanding job!

In my opinion he is a credit to SSM.

Highly respect him!

Very good communicator

Wonderful Doctor!

I have always found Dr. Connell to be pleasant and professional.

Excellent

I think I explained my thoughts about Dr Connell in my previous written comments. Very pleased with him!

I answered the nurse's questions to the best of my ability while trying to stay concise. the issues I saw a podiatrist for are effecting my quality of life & I have had ongoing issues for a long time. the nurse cut me off to summarize, which was fine, because I thought they just wanted me to wait to tell the doctor. The doctor came in with a big chart of the anatomy of a foot. He lightly applied pressure to 3-4 spots on the perimeter of my right foot and said "does that hurt?" etc. Then he goes okay so this plantar goes through here to here *points to the chart*, "so what you're gonna need to do is stretch for 4-6 weeks". I do stretch consistently, so if that fixed it I wouldn't be talking to him. He then quickly demonstrated 2-3 exercises, like bending the foot and stretching the achilles said "do this while brushing your teeth...you might have to do this everyday". I am typically very active (when my chronic pain isn't peaking like it is now) and these stretches are core to warming up for anyone who does cardio, at least that's what I've seen in the gym. The doctor then told me I have good shoes but that "a lot of people" get inserts (of course...i honestly figured he'd prescribe me DME or tell me what to get specifically, so i'm still not getting the point of a podiatrist at this point). he said "don't go to walgreens or cvs, go to an actual shoe store" but provided no specific recommendations, said that i should probably get something to help support my arch more? No explanation of why. i did ask why in some of these cases but it became clear to me he wasn't receptive to questions. you are correct that at this point he has not asked me a single question about my experience, only provided generic advice. he then spoke about how he gets heel pain 2x a year, at which i laughed and said that'd be really nice to only have 2x a year. he chuckled back and did not ask any follow up questions to that. he said I need a PT (I do know that too, but was hoping for some like medical advice or additional info of some kind. in hindsight i would've skipped the doctor and just spent more time researching on my own) and that I can take a steroid for the pain. he also said i could buy a wrap, put something on my foot, said it should be tighter than that, and took it back off. (the sleeve made it feel better actually!! but he didn't ask, and then took it back so thanks for that) he prescribed me a steroid & told me i didn't have to eat with it or anything. then barely said goodbye to me as he walked back to his office, which was across the hallway lol. i saw him at his computer as i walked out. when i got to the pharmacist, turns out i actually SHOULD eat with it or it'd mess up my stomach. typically when i go to the doctor they're asking my experience as it ALWAYS contributes to what i'm there for, they provide me printouts with recommendations (in this case -- particular ankle sleeves of note, type of inserts (should i focus on xyz?), info on what he ultimately 'diagnosed' me with). there's a 'diagnosis', or whatever the issue is, at the bottom of my referral page & he actually never walked through what that condition is. it says something about tendonitis of plantar or something -- it's awesome if he can barely talk to me and know what's going on to that extent! but at least tell me what it means, at the minimum.

Not pleased at all. Very little benifit to either time that I came to two different Podietry appointments.

Was polite, did what we needed in a timely manner.

First class

Excellent doctor. Thank you

Responsive, uses words I can understand.

will return for surgery in 2026, on other foot, with Dr Connell & excellent staff of nurses, etc

Thanks to him for scheduling me because my regular Dr not available

A highly experience professional.

Very good Doctor/Person

He is very caring!

He listens to me, involves me in any plan of care, explains plan of care so I can understand.

Did not listen to anything I had to say he had his own assumption. This is what we’re gonna do and that’s it. I think I know my body better than anybody else and I’m in more pain now than ever and it’s just ridiculous.

Very caring and personable medical provider

I will never return to this doctor. Horrible bedside manner and venting on a current personal opinions about podiatrist trimming toenails for someone with diabetic neuropathy in their feet and also diabetes. Kept telling me that Medicare would not cover toenail trimming. I wasn't asking Medicare to pay for that. I'm not even home enough for medicare. He had a extremely poor attitude.