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SSM Health Express Virtual Care

Care That Clicks

SSM Health Express Virtual Care is affordable and available to anyone – whether you're an established SSM Health patient or seeing us for the first time, we've got you covered. Common conditions we treat include:

  • Allergies
  • Cold, cough, flu, fever
  • Sinus Infections
  • Urinary Tract Infections (UTI)
  • Diaper rash
  • Head lice
  • Skin conditions: insect stings and bites, rashes, & minor bumps
  • Heartburn
  • Minor aches, pains, and infections
  • Minor cuts, scrapes, burns
  • Minor sprains & strains

How does SSM Health Express Virtual Care work? Find your fit. Choose from one of two online health care options to access care on your time. Speak to a trusted SSM Health provider through a virtual visit or fill out a five-minute questionnaire to receive a treatment plan from a provider.

Please note: Virtual care is not intended for the treatment of chronic conditions, medication changes, or medical consultation.


Man filling out E-Visit form

Start an E-visit by filling out a short questionnaire to address minor medical needs. After completing the form online, you’ll receive a phone call within one hour (during operating hours) from a provider to discuss your health care plan and any medication or follow-up needed.

Learn more about e-visits.

Cost: $39 or less depending on your insurance.

Hours: Daily, 6 AM - 11 PM


If your health concern cannot be addressed through an e-visit, you will not be charged.

Video Visits

Woman meeting virtually with provider

Connect with an SSM Health provider via video conference to virtually address urgent care and non-urgent medical needs. The video service can provide better visual input on rashes, sore throats, and coughs. The average wait time is less than 20 minutes during operating hours.

Learn more about video visits.

Cost: $59 or less depending on your insurance.

Hours: Daily, 6 AM - 11 PM


An SSM Health MyChart account is required for a video visit. Create an account now.

Need to be seen in-person?

Urgent Care, Primary Care, and Pediatrics

When you need in-person care for a non-life-threatening emergency or illness, SSM Health has you covered. Don't know which care you need? Compare your care options, if you’re unsure which level of care is right for you.

SSM Health Express Virtual Care is only appropriate for minor urgent and non-urgent medical needs. If you have concerns about a chronic condition, need a change to an existing medication, or are seeking advice on a condition beyond the scope of our service, please contact your primary care provider.

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